Xây trợ lý AI cho CS TMĐT
Chatbot AI2026-07-05· 22:18· Nguồn: Pabbly Tutorials
A practical tutorial for setting up an AI customer support assistant that handles common ecommerce questions automatically.
What's covered:
- Building a WhatsApp chatbot with Pabbly Chatflow
- Connecting it to product and order data
- Setting up automated responses for shipping, returns, and stock questions
- Handoff to human agents for complex issues
While this uses WhatsApp rather than a storefront widget, the principles of AI-powered ecommerce support apply across channels.
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