Comment construire un assistant AI pour le support e-commerce
Chatbot AI2026-07-05· 22:18· Source : Pabbly Tutorials
A practical tutorial for setting up an AI customer support assistant that handles common ecommerce questions automatically.
What's covered:
- Building a WhatsApp chatbot with Pabbly Chatflow
- Connecting it to product and order data
- Setting up automated responses for shipping, returns, and stock questions
- Handoff to human agents for complex issues
While this uses WhatsApp rather than a storefront widget, the principles of AI-powered ecommerce support apply across channels.
Essayez Rivet Chat sur votre boutique
Assistant AI contextuel qui répond depuis le catalogue en direct, affiche des cartes et suit l'ATC.