Como construir um assistente AI para CS de e-commerce

Chatbot AI2026-07-05· 22:18· Fonte: Pabbly Tutorials

A practical tutorial for setting up an AI customer support assistant that handles common ecommerce questions automatically.

What's covered:

  • Building a WhatsApp chatbot with Pabbly Chatflow
  • Connecting it to product and order data
  • Setting up automated responses for shipping, returns, and stock questions
  • Handoff to human agents for complex issues

While this uses WhatsApp rather than a storefront widget, the principles of AI-powered ecommerce support apply across channels.

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Assistente AI por página que responde com base no catálogo ao vivo, mostra cards e rastreia ATC.