如何為電商客服構建 AI 助手
AI 聊天機器人2026-07-05· 22:18· 來源: Pabbly Tutorials
A practical tutorial for setting up an AI customer support assistant that handles common ecommerce questions automatically.
What's covered:
- Building a WhatsApp chatbot with Pabbly Chatflow
- Connecting it to product and order data
- Setting up automated responses for shipping, returns, and stock questions
- Handoff to human agents for complex issues
While this uses WhatsApp rather than a storefront widget, the principles of AI-powered ecommerce support apply across channels.